Sold work cannot start quickly enough
The customer is ready, but current delivery capacity is committed or the required engineering skills sit outside the core team.
For Microsoft, AWS and cloud services partners with sold or late-stage customer work requiring application development, integrations, automation, AI workflows or QA outside their core team.
You retain the customer relationship, commercial control and cloud account.
When to bring ZeroFold in
ZeroFold adds the delivery layer without requiring the partner to build every capability permanently before the demand is repeatable.
The customer is ready, but current delivery capacity is committed or the required engineering skills sit outside the core team.
An Azure, AWS or managed-services engagement has exposed application or portal work beyond the partner's normal delivery model.
The project now involves CRM, Microsoft 365, Dynamics, Power Platform, APIs, data or operational workflow integration.
The engagement needs a defined engineering, AI or QA outcome without the partner building every delivery discipline internally.
What we deliver
The cloud or managed-services partner keeps the wider solution relationship. ZeroFold owns a defined engineering workstream underneath it.

A defined engineering workstream behind the partner's wider cloud engagement.
Custom applications, customer portals, internal platforms, APIs and frontend/backend engineering.
Microsoft 365, Dynamics, Power Platform, CRM, APIs, webhooks and business-system workflows.
Document processing, knowledge systems and AI-enabled operational workflows with evaluation and human review.
Data pipelines, synchronisation, operational reporting and the application layer around cloud data services.
Test strategy, browser and API automation, regression coverage, release preparation and documented verification.
Application improvement, CI/CD, observability and the engineering work required around cloud migration or platform change.
How the relationship works
Partner owns
ZeroFold owns
No direct solicitation of the partner's customer outside the agreed engagement.
Client- or partner-owned repositories, cloud accounts and systems wherever practical.
Clear obligations flow through the delivery team before work begins.
Agreed scope, milestones, QA, reporting, documentation and direct access to the work.
Defined replacement, offboarding and handover arrangements rather than dependency on one person.
Delivery model
Clarify the customer outcome, sold scope, delivery boundary, cloud environment, timing and skills missing from the current team.
Agree what the partner owns, what ZeroFold owns, team structure, milestones, access and commercial model.
Introduce the delivery team, establish client- or partner-owned access and align communication and reporting.
Engineer, integrate, test and release in visible increments inside the wider partner engagement.
Transfer documentation and context, close the workstream cleanly or continue through a managed delivery relationship.
Questions
Yes. Delivery can be white-label or transparent depending on the partner, customer and engagement. The relationship and communication model are agreed before mobilisation.
The partner does. The partner retains the customer, commercial agreement, overall solution relationship and cloud account or licensing relationship where applicable.
ZeroFold owns the agreed engineering scope, delivery team, engineering execution, quality assurance, documentation and handover within the boundaries agreed with the partner.
No. The model is designed for Microsoft, AWS and other cloud or technology partners. The engineering team is selected around the customer environment and workstream.
A focused milestone or workstream with a clear acceptance point. ZeroFold remains accountable for the agreed application, integration or release outcome, including its delivery team, execution, quality assurance and handover.
Cloud Partner Delivery
Share the customer outcome, sold or expected scope, platform environment and timing. We will identify the smallest credible engineering workstream ZeroFold can own.